Common questions.

Before the event

• When can I see the website?+

  Usually within 48 hours of our first call. We send a draft on a private URL; you review, we iterate, then you sign off.

• How many revisions do I get?+

  Unlimited until publish. After publish, three rounds of small changes are included; bigger structural changes are billed by the hour.

• Can the site be bilingual?+

  Yes — Greek and English ship by default, switchable per visitor. Other languages on request (Italian, French, Spanish, Romanian have all been done).

• Can I use my own domain?+

  Not yet. Every event currently uses a plusone.events address. Custom domains are planned as an add-on once routing support is ready.

On the day

• What if a guest can't find their invite?+

  Each guest has a personal magic link, but anyone can also RSVP from the public form using their name. We have walk-in handling so nobody is turned away.

• How do guests upload photos?+

  The gallery supports curated photo and video links today. Guest upload from the microsite is planned for the R2 upload phase and is not sold as included yet.

• Is anyone reachable on the day?+

  Yes. Heirloom gets the highest-priority event-day support; Signature gets priority email support; Keepsake is handled within the normal one-business-day support window. Critical event-day access issues are prioritized for every package.

After the event

• How do I get the photos?+

  The client dashboard exports event data as JSON today. Bulk media ZIP export is planned for the upload/storage phase and is not sold as included yet.

• Can I export the guestbook?+

  Yes — PDF, plain text, or HTML. Useful for printing as a physical keepsake or wedding scrapbook.

• What if I want the site taken down?+

  Email us and we archive it within a business day. Data is yours: we hand over a final ZIP with everything before deletion.